I filled out a customer survey online today with emphasis on poor service. I requested to be contacted for details, and I just got off the phone with a regional manager. She wanted to know what happened, and I spelled it out while saying repeatedly that I wasn't searching for any compensation and that I recognized a distinction between the employees and the franchise. I just wanted an adult to know that the kids were misbehaving when they were alone.
And she said the right things. From my survey information, she knew which store I was talking about. She said that store was not performing well of late (the whole mall is on its last legs) and had been given a new manager recently. She said corporate policies may have kept the manager from firing bad employees, including yon monkeyfuckers, for a certain amount of time. I don't know if that's the case here. I don't care. I told her that I wouldn't go back to that store, no matter what, and she said she understood. She said she she appreciated the feedback and steps would be taken so another customer doesn't get the same behavior.
So that's that.
That pledge to eat light ended exactly as soon as the pizza arrived at our door. It was miserable weather and Your Sis was napping as I got home. I scurried to the workshop and worked on the comic for a while. I set up my first perspective grid for the first panel: a classroom filled with kids at desks. As we devoured the pizza, we watched this week's "Lost." Maybe my favorite episode so far. It was a throwback to the first season with no appearance of the Others and an d a surprising amount of information exchange. None of this "you wouldn't understand" or "it's complicated." Then we watched a "South Park" and called it a day with a double cocktail of NyQuil.
I still can't make the blog labels work.
Picture of the Day
My photos arrived. Here's me right as Big Daddy skewers my plans for plantation domination.